Instant first answers
Shipping, returns, pricing and how-to questions answered day and night.
An AI customer support agent that answers before anyone waits
Train it on your help centre, policies and product docs. It answers customers on your website around the clock and helps your team look things up.
Support assistant
Close testKnowledge
Give your agent information it can use when answering questions.
3 of 25 documents · 1.4 MB of 25 MB used
Files
Documents, spreadsheets, slides and text. Your agent reads them and can answer from them.
Upload folder Add files
Refund policy.pdf
PDF · 240 KB · added 2 days ago
Price list 2026.xlsx
XLSX · 88 KB · added 1 week ago
Staff handbook.pdf
HR › Policies · PDF · 1.1 MB · indexed 3 hours ago
Test agent
The same answers a visitor would get.
A customer wants a refund 40 days after buying. What do we tell them?
Looking through your knowledge
Our refund policy allows refunds within 30 days, so this one needs a manager's approval. Here is a reply you can send:
Message Support assistant…
In short
ClearMakes Agents lets a small business run an AI customer support agent on its website. It learns your help centre, policies and product documents, answers the repeat questions at any hour, and tells people how to reach you when it can't help. Pricing is a flat monthly plan, from free to $99, with no charge per resolved question.
By the ClearMakes team · Last updated
Faster answers, calmer queues
Customers get help in seconds; your team keeps the conversations that need a person.
Grounded in your policies
Answers come from your own documents, so they match what your team would say.
Help for your team too
Staff can ask the same agent in the team chat, and have it draft a reply for them to check.
Connected to your systems
On Pro and Business, add your order or ticket system as an MCP server or API.
See what customers ask
Every conversation is saved. Spot the questions your docs don't cover yet.
A flat monthly price
Plans are priced by conversations, not per resolution, so a busy month has no surprise bill.
How to set it up
From help centre to live agent
- 1
Add your help content
Your help centre address, policies, manuals and FAQs.
- 2
Set the tone and the rules
Tell it how to speak and what to do when it can't help.
- 3
Go live on your site
Paste one snippet, then read every conversation from your dashboard.
Questions
Frequently asked questions
Can an AI agent replace my support team?
It handles the repeat questions so your team can focus on the conversations that need a person. Most teams start with it answering on the website.
How is the pricing different from per-resolution AI agents?
You pay a flat monthly plan with a set number of conversations, from $12 a month. There is no charge per resolved ticket.
What happens when it doesn't know the answer?
You decide in its instructions: it can say it doesn't know, point to your contact page or suggest emailing your team.
Can it answer my support email inbox?
Not by itself. ClearMakes Inbox is our product for email and messages: it brings them into one inbox and drafts replies. ClearMakes Agents answers on your website and inside your team.
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Put your first agent to work today.
Free to start. Set up in minutes. One ClearMakes account for everything.