An internal AI assistant that knows how your company works

It is another name for an internal AI assistant: a chat that answers your staff's questions from your own documents, not the open web. People ask in their own words and get the answer itself, not a list of files to open.

• Good for the questions that land on one person again and again: leave rules, expenses, prices, how-to steps, product details.
• Each team can have its own assistant with its own documents, so HR answers stay with HR.

Yes, in practice. A knowledge base chatbot answers from documents you choose: used by your staff it is an internal assistant, and used by customers on your website it is a support chatbot.

• With ClearMakes Agents the same agent can do both: share it with your team, and add it to your website with one snippet.
• Customer-facing set-up is on the AI chatbot for website page.

Files, web pages and, on Pro and Business, Google Drive folders. Upload PDFs, Word and Excel files or CSVs, add the web pages it should read, or choose which Drive folders each agent may read.

• Documents per agent: 5 on Free (10 MB), 25 on Starter (25 MB), 100 on Pro (100 MB) and 300 on Business (250 MB).
• When a policy changes, upload the new version and remove the old one, so answers stay current.

A search shows you files; you still have to open them and read. The assistant reads them for you and replies in a sentence or two.

• People don't need to know the file's name or the exact words in it.
• Every chat is saved, so you can see which questions your documents don't answer yet.

It answers from what you give it, so keep those documents up to date and tell it what to do when it can't find an answer. Try it privately before your team uses it.

• Write the rules in plain words in its instructions, such as "If the handbook doesn't say, ask them to email HR."
• Read past chats now and then, and add a document where answers were missing.

The Free plan includes one agent and 30 conversations a month. Starter is $12 a month, Pro $39 with three team members, apps and Google Drive, and Business $99 with ten team members.

• Priced per workspace, not per seat. Pay yearly and get two months free.