How each number is worked out
Plain arithmetic on the four numbers you type, nothing else. Here is every line, in words.
- Hours spent today = questions a month × minutes per answer ÷ 60.
- Cost today = hours spent today × the cost of one hour of staff time.
- Questions the agent takes = questions a month × your share ÷ 100, rounded.
- Hours it frees = questions the agent takes × minutes per answer ÷ 60; their cost = those hours × the cost of an hour.
- The plan = the smallest ClearMakes Agents plan whose monthly conversations cover the questions the agent takes: Free $0 (30 conversations), Starter $12 a month (300 conversations), Pro $39 a month (1,000 conversations), Business $99 a month (2,500 conversations). Above that, Enterprise.